Effective date: September 9, 2026
Chomp connects food trucks, venues, and customers. This policy covers chomp.town, our waitlist, and the Chomp local guide by text when offered. It explains how we handle information and the choices you have. Some services are still in development or available only through a pilot; this policy does not enroll you in them.
September 9 update: added text messaging, consent, mobile information sharing, message delivery records, and SMS privacy choices.
Waitlist signups. When you join our waitlist, we collect your email address, the type of business you represent if you tell us (venue, food truck, or customer), and which page of our site you signed up from.
Usage and analytics data. Like most websites, we use Google Analytics to understand how visitors use our site. This includes pages visited, how you arrived here (for example, a search engine or a shared link), general device and browser information, approximate location (city level), and interactions such as scrolling and clicks. Google Analytics uses cookies to do this. This data is aggregated and does not identify you by name.
Text messages and preferences.If you use Chomp's SMS/MMS local guide, we process your mobile number, messages and our replies, city or neighborhood, and interests or preferences you share. We also process message timestamps, delivery status, support requests, and records of your consent and opt-out choices, including when and how you agreed and the disclosures shown to you.
Age-restricted features. Where these features are offered, we may request your date of birth and process age-verification and phone-verification results to determine eligibility. Permission to view age-restricted content is separate from permission to receive text messages about it.
Our website waitlist does not request payment information or precise location. Please do not send payment details, passwords, or identity documents by text message.
We use the information we collect to:
We do not sell your personal information, and we do not share it with third parties for their own marketing.
When the Chomp local guide by text is available to you, sending us a question requests replies to that conversation. It does not automatically subscribe you to recurring updates. Recurring or promotional messages require a separate, explicit opt-in for the described program. Joining an email waitlist, browsing the site, scanning a QR code, or telling us your city or interests does not by itself give that consent.
Conversational message frequency varies with your requests. If you opt in to weekly local recommendations, we send up to one recurring recommendation message per week. Enrollment confirmations, replies you request, and opt-out or help responses are additional. Message and data rates may apply. Consent to promotional texts is not a condition of purchase.
Reply STOP to stop messages or HELP for help. You may receive one confirmation after opting out. For assistance or privacy requests, email support@chomp.town. See our SMS terms for program and delivery details.
We do not sell, rent, or share your mobile number, SMS opt-in data, or messaging consent with third parties or affiliates for their marketing or promotional purposes. Consent to receive Chomp messages is not transferred to another business.
Providers that help us operate the messaging service may process mobile numbers, message content, delivery information, and necessary consent records on our behalf to deliver messages, provide support, prevent abuse, and honor opt-outs. This does not authorize them to use your information for their own marketing.
We rely on service providers to operate the website and messaging service, and your data is processed by them on our behalf:
The cookies on this site come from Google Analytics. You can block or delete cookies in your browser settings, or opt out of Google Analytics entirely with the Google Analytics opt-out browser add-on. The site works fine without cookies.
Every email we send includes an unsubscribe option. You can also ask us to delete your information at any time (see below).
We keep waitlist information until you ask us to remove it or it is no longer needed for the purpose you provided it. Analytics data is retained according to our Google Analytics settings and Google's standard retention periods.
We retain messaging information as needed to provide the service, document consent, resolve delivery issues, prevent abuse, and meet legal obligations. After an opt-out or deletion request, we may retain limited consent and suppression records so we can demonstrate your choices and avoid sending unwanted messages. Opting out of texts does not itself delete your other Chomp information.
You can request a copy of the information we hold about you, or ask us to delete it, by emailing support@chomp.town. We'll respond as quickly as we can, typically within 30 days.
This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
If our practices change, for example, when the Chomp app launches, we will update this page and revise the effective date below. Meaningful changes will be noted on this page. Updating this policy does not enroll you in messages or expand an existing SMS consent.
Chomp is operated by Chomp Tech, LLC. Questions about this policy or your data: support@chomp.town.